How to do I book a session?

Start by selecting the package or individual services that best fit your listing from our option in the services tab. Not sure what you need? We can schedule a call to help find the best solution for your listing.

Use can also use our online booking to find an appointment that works for you. You’ll be able to see available dates and times in real time.

Enter the property details and any special instructions during checkout. This is also a great place to let us know about anything you’d like us to pay extra attention to.

Once your appointment is booked, you’ll receive a confirmation with everything you need to know. We’ll show up ready to create the media and handle the rest. 

How will I receive my media? 

Once your media is ready, we’ll send you one email with everything you need. No searching through multiple messages or wondering where a particular file went.

Your invoice will be sent separately through Quickbooks, so billing and media delivery stay organized and easy to manage.

From delivery to invoicing, we keep the process simple — one clear line of communication, everything organized, and your media ready to use.

Where do you travel for shoots?

Our online scheduling is available for properties located within approximately 25 miles of downtown Coeur d’Alene.

If your property is farther away, that’s no problem. We regularly travel outside our standard booking area and can accommodate your shoot with a minimum order or applicable travel charge. Simply contact us directly to arrange it. Travel fee is round trip @ $0.76 per mile. 

What if my plans change?

We get it — schedules change.

You can manage your appointment using the rescheduling or cancellation option in your confirmation email. 

If your appointment is less than 24 hours away, please contact us directly and we’ll help get everything sorted out.

There are no rescheduling fees. 

When can I expect my finished photos?

We know getting your listing live quickly matters. Standard photography is delivered next day, with photos typically ready by 10am following your appointment.

Additional services follow their own delivery schedules:

• Floor Plans, 3D Tours, Virtual Twilights & Virtual Staging: Next day

• Listing Videos: 2–3 business days

Have a deadline that doesn’t fit these timelines? Let us know when booking and we’ll see what we can do. 

What happens if the weather doesn’t cooperate?

Don’t let a cloudy day stop you from getting your listing photographed. We can work in most weather conditions and guarantee blue skies and perfect sunsets to keep your images looking bright and inviting.

For severe weather, we’ll work with you to find a better date or, when appropriate, return later to capture the exterior portions of the property.

 

Do I need to appear in the listing video?

Nope — being on camera is completely optional.

We love incorporating agents into videos because it’s a great opportunity to showcase your personality and strengthen your brand, but your listing video can be created entirely around the property if you’d rather stay behind the camera.

 

Can I make changes to a package?

Absolutely. Our packages are designed around the services we find most useful for marketing a property, but they’re not one-size-fits-all.

If there’s an included service you don’t need, we’re happy to substitute another service of comparable value. Just mention it in your booking notes or contact us before your appointment.